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DMC is Your Value-Added Reseller in Toledo, OH

What IT hardware do you actually need and what will work best in your operation? Maybe your organization’s servers are aging and lack capacity to fuel future growth. Or, perhaps you’re looking to find a firewall solution that will continue protecting your data in an ever-evolving IT security environment.

Many businesses have worked directly with IT hardware companies in the past to purchase servers, firewalls and switches. You know about information technology vendors, but what’s the advantage of working with a reseller vs. buying vendor direct? What benefits can a top technology reseller like DMC offer your organization, and wouldn’t it cost less to buy directly from IT vendors, such as Dell, Cisco and Microsoft?

Help is on the way.

At DMC Technology Group, we take a consultative, customized approach, listening to your goals and ultimately what the IT hardware must accomplish to work for your business today and five to seven years down the road. Then we thoughtfully specify hardware solutions from your preferred vendors, and even competitive options if there be a more advantageous business solution.

Partnering with a value-added hardware reseller like DMC will cost you less. Plus, you’ll get more out of the investment because we do not treat it as a transaction. We’re all in as an advocate to secure the most relevant hardware for your business that will last, integrate with IT solutions and support your tech infrastructure every step of the way.

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IT Hardware Resellers

How do technology resellers work with businesses like yours? First, let’s explain what an IT hardware reseller is because it can be confusing.


A hardware reseller is a channel partner that works directly with IT vendors such as Dell, Cisco and SonicWall to distribute their products. Customers work with a reseller rather than placing the order with the vendor. This simplifies ordering and alleviates the time and complexity of fulfillment and procurement.

A major benefit of buying IT hardware from a reseller is the ability to streamline sourcing because technology resellers generally work with a number of vendors for hardware like servers and firewalls, and software, including cloud-based solutions. In many ways, IT hardware resellers like DMC are a one-stop shop. Another big advantage is cost-savings since resellers are awarded vendor discounts. At DMC, we can offer hardware and software solutions that are generally below a vendor’s list price.

How DMC Technology Group Works as a Value-Added IT Reseller

At DMC we take hardware resale many steps further than specification and procurement. We start with a conversation where you share what your business wants to accomplish, and from there DMC designs a solution that solves the problem.

For example, you might ask about sizing new Dell servers for your business as you plan future IT investments. But after an assessment of existing infrastructure, the experienced DMC IT engineering team might identify aging switches or lack of battery backup. On the other hand, a client seeking new servers might benefit from moving to the cloud and reducing their on-premise hardware footprint.

The point is, you don’t know what you don’t know. When you enlist in a trusted hardware reseller partner, you’ll avoid paying for hardware you don’t need and get exactly what your IT infrastructure needs for optimum performance.

We are a Dell Technologies Gold Partner and Cisco Premier Partner. And because DMC specifies and acquires the latest, brand-new hardware on a daily basis with longtime partners, we have access to the latest advanced tech solutions and can accurately size solutions to suit your operation today and into the future.

Only the Tech You Need — Hardware Sized to Fit Your Business

DMC begins IT hardware engagements by conducting a deep-dive technical review of existing IT infrastructure. This review is essential. When this step is left out of the purchase process, you end up with too much or not enough hardware capacity for your needs. What we often find is, clients who work directly with hardware vendors end up with oversized systems that cost more than they needed to spend to achieve their business objectives. What’s even worse is when systems are undersized because there was no plan for hardware downtime, maintenance or growth needs.. At DMC, our experienced IT engineers collaborate with you while working with our trusted partners such as Dell, Cisco and Microsoft to be sure you get what your business actually requires. That way, hardware will function effectively for your environment.

Support Beyond the Technology Purchase

If you only work with an IT technology reseller who acts as a transactional procurement conduit, you’re missing out on the true value of a reseller like DMC. We offer wrap-around IT support from infrastructure assessments to implementation and an array of IT managed services that act as an ongoing “warranty” so we can maintain your systems and bring you peace of mind.

Wouldn’t it be nice to have an advocate working on your side when acquiring new IT hardware? The whole process can be overwhelming and complex. That’s what DMC is here for, to support what your business really needs, providing as much or as little managed IT services your organization requires. Many companies enlist in us to play a ramped up vCIO role.

Some of the ways we protect clients’ data and ensure smooth IT operations includes:

  • 24/7 server support
  • Email support
  • Antivirus software and license management
  • Helpdesk and remote diagnosis
  • Network and firewall configuration changes
  • Network troubleshooting
  • Hardware and software maintenance agreement management
  • Proactive patching for servers and workstations
  • Cloud services
  • Network documentation
  • Strategic IT budgeting

The last bullet might be one of the most important. Strategic IT budgeting is essential for planning IT hardware reseller purchases. If you’ve ever been in a situation where your IT infrastructure needed a major upgrade you didn’t expect, you understand. We operate under the philosophy of “no surprises.”

DMC takes a holistic look at your IT infrastructure and business growth plans. Will you add employees to your team? Will you expand your footprint and require more hardware, software and support? You run an evolving business, and your IT needs change, too. When you sit down with a DMC technology expert annually, we can create a hardware and software acquisition strategy so there are no surprises as the year unfolds. This ensures your business will be supported and secure.

FAQs

What is a technology reseller?

This iA technology reseller is a type of channel partner that works directly with IT vendors to distribute their products. IT resellers generally receive a discount on hardware and software because they take the burden of fulfillment and support from the vendor. This allows the reseller to provide lower prices than a company would realize by working directly with the vendor. Most resellers partner with a number of vendors, allowing businesses to streamline purchasing and work with one reseller like DMC Technology Group for all of their IT infrastructure hardware and software needs. Technology resellers offer brand-new equipment direct from the vendor, not refurbished hardware that may have seen better days.

What is the difference between an IT hardware reseller and a value-added reseller?

Resellers work with hardware and software vendors to distribute the vendor’s products and act as a conduit so customers can deal with the reseller, often receiving better pricing than going direct to the vendor.

A value-added reseller like DMC Technology Group has longtime relationships with our vendor partners and a higher status as a Preferred Partner, Premier Partner or Gold Partner. Because of designated partner levels, the value-added reseller enjoys a greater reduction in list price and can pass on that discount to our customers. Achieving Preferred, Premier or Gold status with any particular vendor requires significant investment in training and certifications on the vendor’s products.

Value-added resellers do much more than sell IT products and equipment. For instance, DMC not only designs and sells custom technology solutions for your business, but we also provide services to install and configure your solutions. This means you get turn-key solutions and peace of mind that the same skilled engineers that helped you design your solution will also implement it in your environment.

How can I plan for IT hardware upgrades?

DMC also facilitates annual strategic IT budgeting to help businesses plan for major purchases, along with performing deep-dive technical assessments to determine what IT hardware and software your business truly needs to be successful. This goes hand in hand with IT managed services and being a true support for the business customer beyond the transaction of simply processing an IT purchase.

What is virtualization?

Server Virtualization is a fancy way of saying “combining many servers into less hardware than would traditionally be required.” Here’s how it works: software replicates the capabilities of physical hardware so many virtual hardware machines can operate on a single device or a pool of devices. It’s basically like cloning your hardware so you can spread it across your IT infrastructure and do more with less.

At DMC, we use a Hypervisor (host virtualization software platform). We like this because it creates and configures many virtual machines (VMs) onto as few as two physical servers. Imagine how many servers you might need without virtualization. With virtualization, you can often leverage existing hardware, deploy new machines quickly, and realize cost savings and enhanced security. Virtualization allows businesses to be extremely flexible and scalable, which is a real advantage for fast-evolving organizations.

Can my company transition to the Cloud?

Many clients ask DMC Technology Group if their business can transition to the cloud. The simple answer is, “Let’s perform an IT Cloud Assessment and find out.” Cloud computing allows for scalability and flexibility, along with easy remote access and collaboration tools. From a cost perspective, the pay-as-you-go model associated with the cloud reduces large upfront expenses. However, those fees could add up over time.

Companies that need more control, customization, and face greater compliance requirements are usually better off with on-premise servers.

Can you connect me with someone at Dell?

Yes, DMC Technology Group can connect you with someone at Dell. But it will not be the same partners we have enjoyed a longtime relationship with as a Dell Technologies Gold Partner. This means you will not receive the same service, education, support or reduced cost of hardware.

Rather than doing direct, when you work with a value-added IT hardware reseller like DMC, we ensure that the IT solutions you are investing in are right-sized and relevant for your business vs. marketing the latest vendor promotion.

While we can connect you with someone at Dell, why not connect with DMC Technology Group’s IT engineering specialists. We can answer your questions about resellers, buying decisions and what IT solutions you really need.

As a Gold Partner and Value-Added Reseller for Dell, we will work with you to design a purpose-built solution for exactly what your business needs, as well as provide quotes for hardware and services to configure and install, all while enjoying the aggressive pricing we are afforded by our longstanding relationship with Dell.

DMC Technology Group is proud to work with some of the most respected companies in the IT industry. Here is a list of our strategic partners:
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Let us know what solutions you’re searching for to get started designing your next Dell business technology solution.

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